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Promotional Terms & Conditions
SHIPPING CODES
Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
PROMOTIONAL SHOPPING & SHOPPING CODES
Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Unless expressly stated, codes for promotional items with purchase are restricted to one per household. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
PROMOTIONAL T&Cs
25% off Footwear & Free Socks
- Offer starts 17:00:00 BST Wednesday 6th May 2026 and ends 09:00:00 BST Wednesday 13th May 2026.
- The 25% off Footwear offer is valid on selected styles found on this page: https://welovefrugi.com/collections/frugi-footwear
- The Free Socks offer is valid on Rock my Socks 3 pack in Surf Multipack: https://welovefrugi.com/products/rock-my-socks-3-pack?variant=52809210298715
- The Free Socks can only be redeemed through purchasing the valid footwear
- The Free Socks should appear in the basket/checkout page, where customers can then select a size
- UK only, one pair of Free Socks per order
- Orders placed before or after the promotional period will not qualify for the offer.
- We cannot backdate the offer to any order placed outside the times stated above.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- The discount will already be applied to the eligible products on the page listed above.
- Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
- Cannot be used in conjunction with any other offer, discount code or gift voucher.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
Sunshine Specials: £20 or Less
- Offer starts 17:00:00 BST Wednesday 28th April 2026 and ends 07:00:00 BST Friday 8th May 2026.
- Offer valid on selected styles found on this page: https://welovefrugi.com/collections/offer-sunshine-specials
- Orders placed before or after the promotional period will not qualify for the offer.
- We cannot backdate the offer to any order placed outside the times stated above.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- The discount will already be applied to the eligible products on the page listed above.
- Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
- Cannot be used in conjunction with any other offer, discount code or gift voucher.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
20% off your Frugi Shop & Free UK Delivery - We Miss You!
- Offer starts 07:00:00 BST Saturday 2nd May 2026 and ends 23:59:59 BST Sunday 24th May 2026.
- Valid on orders with a £50 minimum spend. Valid on both sale and full priced items.
- Free Delivery valid on UK orders only.
- Use code found delivered via email at checkout to redeem your 20% discount.
- Orders placed before or after the promotional period will not qualify for the offer.
- We cannot backdate the offer to any order placed outside the times stated above.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
- Cannot be used in conjunction with any other offer, discount code or gift voucher.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
20% off your Frugi Shop & Free UK Delivery - Welcome to our New Website
- Offer starts 07:00:00 BST Saturday 2nd May 2026 and ends 23:59:59 BST Sunday 24th May 2026.
- Valid on orders with a £50 minimum spend. Valid on both sale and full priced items.
- Free Delivery valid on UK orders only.
- Use code found delivered via email at checkout to redeem your 20% discount.
- Orders placed before or after the promotional period will not qualify for the offer.
- We cannot backdate the offer to any order placed outside the times stated above.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
- Cannot be used in conjunction with any other offer, discount code or gift voucher.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
Free UK Express Delivery - Get it in time for the Bank Holiday Weekend!
- Offer starts 15:00:00 BST Wednesday 29th April 2026 and ends 12:00:00 BST Thursday 30th April 2026.
- Offer valid on UK orders over £50.
- Use code EXPRESS at checkout to redeem your Free Express Delivery.
- Orders placed before or after the promotional period will not qualify for the offer.
- We cannot backdate the offer to any order placed outside the times stated above.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
- Cannot be used in conjunction with any other offer, discount code or gift voucher.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
Frugi Group Flyer – £5 off
- This offer is valid from 09:00 GMT on Monday 17th February 2025.
- The discount is redeemable with a unique code found on the flyer insert included in parcels.
- Each unique code can only be used once per order and cannot be combined with any other discounts or promotional offers.
- The offer applies to all UK orders placed within the promotional period.
- To qualify for the discount, you must meet the £40 minimum spend. The offer is valid on both full-priced and markdown items.
- Once an order has been placed, we cannot amend prices or apply the discount retrospectively.
- One use per customer.
- The offer cannot be backdated to previous purchases.
- This promotion is not valid for purchases made through our stockists.
- The offer is valid exclusively on www.welovefrugi.com.
- Items added to the shopping basket during the promotion will only qualify if checkout is completed before the promotion ends.
- The offer has no cash alternative and is non-transferable.
- This promotion is subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to amend these terms and conditions without prior notice.
- Any misuse of the offer may result in order cancellation.
- All orders are subject to Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF. Company Reg: 11953610.
Frugi Welcome Offer
- This offer is available to new customers who have never placed an order previously.
- The offer is valid for 3 months from signing up or receiving the offer code.
- Receive 15% off your first full priced order, plus free UK standard delivery. The 15% discount is applied automatically at checkout when placing your first order. *15% off full priced items only.
- This offer cannot be used in conjunction with any other promotions, discounts, or voucher codes. Only one code can be used per order. Offer excludes gift vouchers, bundles & toys.
- The offer is non-transferable and cannot be redeemed for cash or other equivalents.
- If you return items from your first order, the 15% discount and free delivery may no longer apply, and your refund will be adjusted accordingly.
- This offer is only valid on welovefrugi.com and is not available through stockists.
- Items placed in the shopping basket during the promotion will not be eligible if checkout occurs after the promotion ends.
- Frugi reserves the right to change or withdraw this offer at any time without notice.
- Once an order has been received, we cannot change prices or retrospectively apply a discount.
- The offer is subject to availability and may be withdrawn or altered by Frugi at any time without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF, Company Reg: 11953610.
Frugi Sale Welcome Offer
- This offer is available to new customers who have never placed an order previously.
- The offer is valid for 3 months from signing up or receiving the offer code.
- Receive 5% off sale on your first order, plus free UK standard delivery. The 5% discount is applied automatically at checkout when placing your first order.
- This offer cannot be used in conjunction with any other promotions, discounts, or voucher codes. Only one code can be used per order. Offer excludes gift vouchers, bundles & toys.
- The offer is non-transferable and cannot be redeemed for cash or other equivalents.
- If you return items from your first order, the 5% discount and free delivery may no longer apply, and your refund will be adjusted accordingly.
- This offer is only valid on welovefrugi.com and is not available through stockists.
- Items placed in the shopping basket during the promotion will not be eligible if checkout occurs after the promotion ends.
- Frugi reserves the right to change or withdraw this offer at any time without notice.
- Once an order has been received, we cannot change prices or retrospectively apply a discount.
- The offer is subject to availability and may be withdrawn or altered by Frugi at any time without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF, Company Reg: 11953610.
Welcome back to Frugi: Get £5 off your next £40 spend
- Offer is valid from 12:00:00 BST Friday 6th September 2024 until 23:59:59 GMT Thursday 31st December 2026.
- Offer valid with unique code sent via Frugi email campaign if not purchased in 8 months.
- Only one offer can be used per order and codes cannot be redeemed in conjunction with any other discounts.
- To qualify for the discount, your order must meet the minimum spend of 40GBP. Minimum spend is on both full-priced and sale items.
- The offer is valid on all orders placed within the time period the offer is active.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- We cannot backdate any part of the offer.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com.
- Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
- Offer has no cash alternative.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
Happy Birthday – 15% off to spend on them!
- Offer ends 23:59:59 GMT Thursday 31st December 2026.
- Orders placed before or after the promotional period will not qualify for the offer.
- Offer valid with qualifying code – sent via Frugi’s Birthday Campaign. Must be signed up to Frugi newsletters and entered child’s date of birth at sign-up.
- We cannot backdate the offer to any order placed outside the times stated above.
- To qualify for the discount, your order must meet the £40 minimum spend. Minimum spend is on current season, full price items only. Minimum spend excludes gift vouchers and Postage and Packaging and is taken after any other discounts have been applied.
- Promotional codes must be used in the basket before an order is confirmed.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- Does not work in conjunction with other % or money off discounts.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid on welovefrugi.com.
- The order will not be eligible for the promotion if the time of checkout is after the promotion end time.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF
20% off T&Cs – Twins Trust Members
- Offer ends 23:59:59 GMT Thursday 31st December 2026.
- Orders placed before or after the promotional period will not qualify for the offer.
- We cannot backdate the offer to any order placed outside the times stated above.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- The offer will be applied to the order once the code (found in the members section on the Twins Trust website) has been applied to the basket.
- The 20% off will be taken off the current price of the item by applying the code at checkout. Once the code has been applied, the discounted amount will appear in the order summary section of the basket page and of the checkout.
- Selected lines only. Offer excludes items from the ‘sale’ tab on welovefrugi.com
- Cannot be used in conjunction with any other offer, discount code or gift voucher.
- Offer has no cash alternative.
- Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
- This offer is valid on items on www.welovefrugi.com.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF
15% off T&Cs – Blue Light Card
- Offer ends 23:59:59 GMT Thursday 31st December 2026.
- Orders placed before or after the promotional period will not qualify for the offer.
- Offer valid with qualifying code.
- We cannot backdate the offer to any order placed outside the times stated above.
- To qualify for the discount, your order must meet the £40 minimum spend. Minimum spend is on current season, full price items only. Minimum spend excludes gift vouchers and Postage and Packaging and is taken after any other discounts have been applied.
- Offer valid only for UK Members of the NHS, armed forces, or emergency services.
- Promotional codes must be used in the basket before an order is confirmed.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- Does not work in conjunction with other % or money off discounts.
- Offer has no cash alternative.
- This offer is not valid with our stockists.
- This offer is valid on welovefrugi.com.
- The order will not be eligible for the promotion if the time of checkout is after the promotion end time.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF
£5 off When You Sign Up to Receive SMS
- Offer is valid from 09:00:00 BST Thursday 10th August 2023 until 23:59:59 GMT Thursday 31st December 2026.
- Offer valid with a unique code that will be sent to the customer once they have signed up to receive SMS correspondence from Frugi.
- Only one offer can be used per order.
- The minimum order value is £40.00.
- The unique code cannot be redeemed in conjunction with any other discounts codes.
- To qualify for the discount, the order must meet the minimum spend of £40GBP. Minimum spend is on both full-priced and sale items.
- The offer is valid on all UK orders placed within the time period the offer is active.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- We cannot backdate any part of the offer.
- This offer is not valid with our stockists.
- This offer is valid only on welovefrugi.com
- Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
- Offer has no cash alternative.
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
- Frugi reserves the right to change these terms and conditions without notice.
- Any improper use of promotions may result in the cancellation of your order.
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610
Redeem £5 off your next full-priced order
- Offer valid for 3 months after receiving the unique offer code via a post-purchase email campaign
- Codes cannot be redeemed in conjunction with any other discounts code or promotion.
- To qualify for the discount, your order must meet the minimum spend of 10GBP is on current season, full price items only. Minimum spend excludes items from the “Sale” tab of the website, Postage and Packaging, and is taken after any other discounts have been applied.
- The £5 saving is applied equally across all items purchased. If part of the order is returned the refund for those items will be based on the proportion of the £5 saving that was originally supplied.
- The offer is valid on qualifying UK orders placed within the period the offer is active.
- Once an order has been received, we cannot change any prices or retrospectively apply a discount.
- We cannot backdate any part of the offer
- This offer is not valid with our stockists
- This offer is valid only on welovefrugi.com.
- Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
- Offer has no cash alternative
- Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
- Frugi reserves the right to change these terms and conditions without notice
- Any improper use of promotions may result in the cancellation of your order
- All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
- Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610